Accounting - Odoo 15 Enterprise Book

Credit Notes

Credit notes are just like invoices which allows you to cancel the issued invoices, either partially or completely. It is an official legal document which is also known as a credit memo or credit memorandum. Credit notes are mainly used in situations such as when a customer returns the goods or services provided due to any reasons, when the customer by mistake makes an overpayment or when the initial price on the invoice was a mistake.

In Odoo 15 Accounting you can view and create credit notes by selecting the Credit Notes option from the Customers tab. The list of existing credit notes are displayed along with details such as Number, Customer, Invoice Date, Due Date, Next Activity, Tax Excluded amount, Total amount, Total in Currency, Payment Status and overall Status of the credit note. The total amount and total amount by excluding the tax is displayed at the bottom.

New credit notes can be directly uploaded in the Odoo Accounting module by selecting the UPLOAD button. Or else click on the CREATE button. At the customer credit note form, you need to enter the details such as name of the Customer, Delivery Address of the customer, GST Treatment, Payment Reference, Invoice Date, Due Date or Terms, Journal and Currency used. The product details can be added at the Invoice Lines menu. Journal Account, Label, Tax Grids, Debit and Credit amount can be inserted at the Journal items menu. Invoicing and accounting information of the credit notes can be added at the Other Info menu.

Press CONFIRM after entering all the details.